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"Booking Littleluggage was so very convenient over the Internet, and all of our inquiries regarding details were answered promptly and professionally. When we arrived in San Francisco, all of our requested equipment (stroller, high chair, video and movies) was waiting in our hotel room. All the equipment was in excellent shape - virtually brand new and very clean.
"The hotel had supplied a crib, but one look at it and we realized our son would never sleep in it - too flimsy, too small. One phone call to Littleluggage that evening and the next morning at 8 a.m. they arrived and assembled a full size crib, of even better quality than our one at home, complete with beautiful, clean bedding. Our checkout was hassle-free - we just left the equipment in our room and Littleluggage arranged with the hotel to pick it up.
"The service made traveling with a child (which is always a challenge) much, much easier. We would recommend you highly to anyone."
"I LOVED the service: fast response, great selection, good equipment & super-friendly personnel."
"We have nothing but praise for Littleluggage; our experience was perfect! The crib and highchair were delivered on schedule and were clean and beautiful. Everything went smoothly - ordering, delivery and pickup - and made our time in San Francisco so much easier. We would definitely use Littleluggage again and recommend them to anyone traveling with a baby."
"I reserved what I needed only a few weeks before Thanksgiving and on Saturday just before my family flew in, someone from Littleluggage was at my door. They assembled the crib and put fresh linens on it; they installed the child safety seat in my car and they even thought to adjust the baby gates to fit the top and bottom of the staircase. I can't say enough about what an incredible service this is. To buy everything I needed would have been expensive and a waste, when you consider it might only be needed a couple of weeks a year. And for everything I needed, even if I had purchased it or found used items, I would have had to rent a truck to get it all to the house.
"From start to finish, the folks at Littleluggage did it all. After I made my initial reservation, they phoned to confirm the order and made sure I had selected the items that best fit my needs. They delivered and installed what I needed when I needed it; they showed me how to safely operate each piece of equipment; and they promptly came and took it all away the very day after my family had gone. What more can you ask?"
"My actual trip went great--the pick-up and set up of everything was right on time and the items provided were new and clean and I so appreciated the extra bedding for the crib."
"I wanted to thank you SO much for the wonderful furniture and toys! They
were all in excellent condition and most useful, and the toys were a
generous
and needed bonus!"
"I was pleasantly surprised with the service and flexibility the
LittleLuggage service provided when my 16mth goddaughter came from New
Zealand. Her parents were very happy with the quality and safety of the
equipment, and we would happily recommend LittleLuggage, and use again"
"I just wanted to say that my experience using your rental service was
extremely positive. The equipment was in great shape (better than what
I have at home!), the customer service was responsive and reliable
(including delivery & pick-up), and the selection was extensive (much
more than other baby equipment rental places I have used in the past --
the box of toys was particularly helpful!). I also really appreciated
the fact that I could do everything via your website, including seeing
what I would be renting."
"I would like to you to share my enthusiastic endorsement of Littleluggage
with our members. We recently had some very discerning guests who were
traveling with their one-year-old son. They needed a car seat, and the one
that LittleLuggage brought to the hotel was incredible. It was so luxurious
that I wondered why anyone would want to grow up! They made the whole
process so easy, and I was so impressed with the service and equipment that
Littleluggage provided, that I wanted to share our experience with you.
LittleLuggage personify the best in our industry."
Letter to Northern California
Concierge Association President
"Thank you. I was VERY happy with Little Luggage. I travel twice a year
with my son, and your company made my experience so much easier."
"As a concierge at The Park Hyatt Hotel in San Francisco, I find The
Littleluggage Company to perform an outstanding service in our City.
Littleluggage is convenient one-stop shopping for my guest's needs when it
comes to children's equipment rental. I no longer have to search the yellow
pages for general rental supplies when a frantic mother needs a special
stroller at the last minute. They even offer such things as 'toddler's car
seats', which I didn't even know existed. The merchandise they offer is
first rate, clean, and always looks like it just came out of the box.
Their customer service excels as well, with prompt return of phone calls
even after hours, which saves me the usual accompanying of anxiety and
stress waiting for a return call. Their delivery and pick up as well is
performed in a timely fashion. I do not hesitate to recommend Littleluggage
to my guests and would not hesitate to recommend it to my fellow
concierge."
"I just wanted to say a big thank you for the great service. I only needed
a crib for one weekend and I was able to give very little notice and yet the
service I received was still top notch!
Having things picked up and dropped off at a specific time (rather than in a
4 hour window) was terrific and much appreciated. The equipment was perfect
but it was the personal service that will ensure we recommend you to our
friends and use you again ourselves, whenever the need arises."
"What a lifesaver it was to be able to rent baby equipment rather than
carrying it with us as we traveled! My 9-month old daughter really enjoyed
playing with a new set of toys during our trip. I appreciated that the
equipment rented was clean and delivered/picked-up without incident. In
addition, I found the staff at LittleLuggage to be very helpful in arranging
my rental. I highly recommend this service to any parent traveling with a
young child!"
"Renting equipment from littleluggage.com is an absolute must!!
One simple phone call was all it took to have a swing chair and supersaucer
arrive the following morning. In need of a 2-3 month rental, I was concerned
at the cost but littleluggage gave me a really good price which included
delivery & pickup. Our equipment even arrived with a personalized note to my
infant son welcoming him to San Francisco...what a nice touch!"
"Your service is the best I have ever experienced anywhere.The idea for littleluggage meets the travelers needs so well."
"Our trip was a big success – THANK YOU so much for being so prompt. Really, we wouldn't have taken the trip if my little guy didn't have a comfortable crib to sleep in.
You guys really were great. We look forward to using you again on our next trip!!!! My friends were very impressed."
"I recently used 'littleluggage' when I had a small-sized visitor from Back
East. He's only 1 year old, but already quite the connoisseur of quality
bedding products. The crib 'littleluggage' provided was squeaky clean (very
new looking) and perfect for what we needed. They delivered exactly when
they said they would, and picked up on time also. The price seemed quite
reasonable to me, and they were most helpful in guiding me toward the perfect
selection. Terrific resource to keep in mind."
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